Flat Rate I. T.

 

Take a Proactive Approach

I.T. Solutions' Network Management takes a proactive approach to managing your entire network. We monitor your servers and workstations 24x7 to alleviate problems before they happen, allowing you to focus on your business and increase the productivity of your staff. You will quickly see that many onsite service calls are eliminated. Our clients are able to meet their competition head-on using the latest available technologies on the market. Take this opportunity to become proactive in your business.

 
Server Management

     Security

          •Antivirus Software & Management

          •Event Log Management

     Support

           •Phone Support on Managed Issues

           •Remote Support on Managed Issues

     Maintenance

          •24/7 System Monitoring, Analysis, & Escalation

          •Monitoring Critical System Sources

          •I.T. BACKUP SAFE Monitoring & Management

          •Infrastructure Component Monitoring

             -Router, Firewall, Switch, & Hub Monitoring

             -Bandwidth Reporting & Analysis

             -VPN Monitoring

             -TCP/IP Network Protocol

          •Microsoft Patch/Update & Hotfix Management

          •Service Pack Deployment

          •Early Warning & Preventative Management

          •Best Practices Maintenance

          •Monthly Management Summary Report

 

Workstation Management

     Security

          •Antivirus & Antispyware Management

          •Automatic Spyware & Virus Detection

          •Microsoft Patch/Update Management

     Support

          •Phone Support on Managed Issues

          •Remote Support on Managed Issues *Preferred only

          •Microsoft Application Support *Preferred only

          •Ability to Submit Service Requests Online

     Maintenance

          •24/7 System Monitoring & Analysis

          •System Management

          •Temporary File/ Internet Debris Removal

          •Asset & Inventory Management
 

Small to medium sized businesses report an average of 50+ hours of lost productivity a year per
employee caused by I.T. problems.

 


93% of I.T. problems can be
proactively addressed remotely
before they turn into performance problems, downtime, loss of data or security breaches.

 

Benefits of Network Management

 

• Provides advanced warning of hardware failure

• Increases system availability

• Reduces downtime cost, improves productivity

• Allows for network trend analysis

• Enables fast action if there is a security breach

• Freedom for your staff to focus on strategic initiatives

• Efficiency with notification & remote troubleshooting


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