Co-Managed IT Services

IT Solutions of South Florida’s Co-Managed IT Service

The IT Solutions of South Florida’s Co-Managed Services are designed to support businesses that have an IT department, but are looking for assistance with the daily care and maintenance of their IT networks. Our devoted team of managed IT service engineers, technicians, and support specialists act as an extension of your team and provide you all the advantages of IT service and support while sparing you the high costs of managing your IT in-house. Our goal is to work with your IT department to increase the overall capabilities of the staff. We assist with:

  • Servers
  • Client Desktops
  • Network Devices
  • Network Storage
  • Network Security
  • Cloud Computation
  • Cloud Storage
  • Cloud Security
  • Collaboration
  • Data Protection
Co-Managed IT Services
  • Servers
  • Client Desktops
  • Network Devices
  • Network Storage
  • Network Security
  • Cloud Computation
  • Cloud Storage
  • Cloud Security
  • Collaboration
  • Data Protection
Co-Managed IT Services

The Perfect Solution for Mid-Sized Companies

You have a dedicated IT staff, but they need help and more time to perform their mission-critical duties. Give that time back to them. IT Solutions can augment your current IT staff and take over all the "daily grind" duties, freeing up your in-house support to do what you hired them to do. IT Solutions maintains Tier 1, 2, and 3 technicians, fully capable of offering advanced support for mission-critical operations or more mundane day-to-day tasks, depending on your individual need. Avoid the unnecessary expense of building your in-house IT team and let the experts at IT Solutions of South Florida supplement your operations with a more affordable and sensible solution.

What are the benefits of Co-Managed IT Services?

When it comes to managing corporate IT, most companies choose to either hire an in-house expert or team of experts, or outsource this function to an experienced IT vendor. While these two approaches are certainly amongst the most common, a new, hybrid approach called “co-management” offers a number of advantages.

Co-management enables companies that have an in-house IT staff to supplement their in-house resources with outside expertise. The most common scenarios in which companies choose a co-managed IT approach include:

  • The in-house IT staff is focused on high-level, strategic IT issues and planning and needs support for such day-to-day tasks as troubleshooting, helpdesk services, software upgrades, data backup, etc.
  • The in-house IT staff is capable of carrying out the day-to-day tasks, but requires outside advice regarding the organization’s overall IT strategy.
  • A company has entered a rapid growth phase and needs to scale up its IT services to support internal growth.
  • Companies have a well-developed, in-house IT staff at their headquarters location but need a reliable solution for remote branch locations.

Some of the key benefits of a co-managed solution include:

  • More productivity: With a co-management approach, IT support is available 24x7 even if your in-house staff is on vacation or taking sick leave. This increased responsiveness can reduce downtime and in turn, increase employee productivity.
  • Lower costs: Because most co-management IT services are provided for a fixed monthly fee, they offer businesses greater predictability in terms of their IT expenses as well as lower overall IT costs and reduced overhead.
  • Increased security: With outsourcing to a co-managed service provider comes the benefit of that provider’s access to the latest technology and IT best practices. This reduces the burden on your in-house staff of having to stay abreast of emerging IT security threats and ensures that your company has the best protection possible.

The IT Solutions of South Florida Co-Managed Service Desk model is designed to support businesses that have an IT Department but are looking for assistance with the daily care and maintenance of their IT networks. The IT Solutions of South Florida Co-Managed Service Desk model will provide access to our Service Desk and enterprise level management tools and services. Tools include; a portal for ticket entry, proactive monitoring software, customized reports, asset management software and Password & Identity Security Management. Services include; scheduled business reviews, life cycle replacement forecasting, strategic budget planning, consulting services and vendor management services.

Want to learn more? Contact us by email at or give us a call at 561-582-9467