VoIP Business Phone Systems

Our mission is to empower our customers to achieve their goals with industry-leading communication solutions and support. Technology is rapidly creating new, more effective ways to manage businesses. Think about the difference that computers and the Internet have made in your business over the last ten years. Now the Dalcon Communications Manager (DCM) continues that evolution. Today, the benefits of computers and data networks are coming to voice communications as well. Your business can be free of limitations of outdated circuit switched phone systems.

Here are a few of the ways new technology, computer-based IP telephony benefits companies today.

 Give remote and mobile workers all capabilities of the company phone system, as if they were on a local extension

 Provide users with one inbox for all inbound email, voicemail, and faxes

 Use your existing data network for voice traffic, eliminating toll charges between your offices

 Use interactive voice response and defined user call queues to find the right person to answer a call - not just voicemail

 Reduce physical wiring costs and headaches by allowing phones and computers to share one network

 Reduce costs paid to carriers and long distance providers

 Free meet-me conference calls through the Dalcon system

 Get detailed charts and graphs of inbound and outbound call activity

 Let users use their PCs to place and receive calls with pop-up descriptions of the caller

Much more than dial tone and voice mail
In today’s world people use far more than a single phone on their office desk to communicate. The Dalcon Communications Manager treats each person in your organization as a communications user who typically can have a desk phone, cell phone, email, pda, fax machine, and many other ways to communicate. Dalcon’s IP telephony systems combine and coordinate the various devices and methods into a single, user-manageable system that allows each person to be as accessible as desired and to know immediately who is trying to reach them.

How often are you at your desk, not on the phone or in a meeting, waiting for the phone to ring? Is it surprising that you and the people you call are tough to reach in person? How often does that important call come, perhaps returning your call, and you find it later when you check your voice mail? Of course, when you call back that person is not available. You can break that cycle with the DCM in your organization. Those important calls are routed to you - wherever you are. You will know who is calling before answering, or immediately know who left you a voice mail.