IT Solutions of South Florida’s Co-Managed IT Service
The IT Solutions of South Florida’s Co-Managed Services are designed to support businesses that have an IT department, but are looking for assistance with the daily care and maintenance of their IT networks. Our devoted team of managed IT service engineers, technicians, and support specialists act as an extension of your team and provide you all the advantages of IT service and support while sparing you the high costs of managing your IT in-house. Our goal is to work with your IT department to increase the overall capabilities of the staff. We assist with:
The Perfect Solution for Mid-Sized Companies
You have a dedicated IT staff, but they need help and more time to perform their mission-critical duties. Give that time back to them. IT Solutions can augment your current IT staff and take over all the "daily grind" duties, freeing up your in-house support to do what you hired them to do. IT Solutions maintains Tier 1, 2, and 3 technicians, fully capable of offering advanced support for mission-critical operations or more mundane day-to-day tasks, depending on your individual need. Avoid the unnecessary expense of building your in-house IT team and let the experts at IT Solutions of South Florida supplement your operations with a more affordable and sensible solution.
What are the benefits of Co-Managed IT Services?
When it comes to managing corporate IT, most companies choose to either hire an in-house expert or team of experts, or outsource this function to an experienced IT vendor. While these two approaches are certainly amongst the most common, a new, hybrid approach called “co-management” offers a number of advantages.
Co-management enables companies that have an in-house IT staff to supplement their in-house resources with outside expertise. The most common scenarios in which companies choose a co-managed IT approach include:
Some of the key benefits of a co-managed solution include:
The IT Solutions of South Florida Co-Managed Service Desk model is designed to support businesses that have an IT Department but are looking for assistance with the daily care and maintenance of their IT networks. The IT Solutions of South Florida Co-Managed Service Desk model will provide access to our Service Desk and enterprise level management tools and services. Tools include; a portal for ticket entry, proactive monitoring software, customized reports, asset management software and Password & Identity Security Management. Services include; scheduled business reviews, life cycle replacement forecasting, strategic budget planning, consulting services and vendor management services.