Microsoft Teams Gets Optimizations To Use Less Resources

Do you use Microsoft Teams and do you have an older PC that struggles with Teams video meetings?  If so there’s good news.  Microsoft has recently upgraded Teams and halved the power used by Teams video meetings to make life easier on people with older hardware. Of course, even if you’ve got newer hardware this is still very good news …

2021 wrap up photo

2021: Year of Life Changing Events For Our Team And Business!

This year opened under a cloud of uncertainty but delivered life-changing moments to several of our engineers and our business. 2021 was also our most award-winning year ever! Over the summer, Ms. Megan Knipper became Mrs. Megan Hellriegel. Despite the intimidating last name, Megan is still one of the sweetest people in this time zone. However, one major life moment …

Warn Your Employees About The New DocuSign Phishing Campaign

Phishing attacks tend to focus on executive level targets. They focus on high ranking targets who have considerable system access. That appears to be changing. A recent trend tracked by researchers from Avanan has revealed that nearly half of all phishing emails analyzed in recent months were crafted to impersonate non-executives. Additionally more than three quarters of them (77 percent) …

Wire Fraud Defense

Defending Against Wire Fraud

CEO Fraud. Business Email Compromise. Spear phishing. Wire Fraud. Pretexting. This cyberattack goes by a variety of names and may utilize a wide range of tactics, but they all come down to one thing: a malicious outsider pretends to be a legitimate boss in order to trick an unsuspecting employee into doing something they shouldn’t. Last year the scam cost …

Study Shows Working From Home Could Be Here To Stay

It goes without saying that the pandemic has changed a great many things about life, as well as the world we live and work in. One significant change on the work front has, of course, been the dramatic rise in the number of people working from home. We’re reaching a point now where, although we haven’t quite turned a corner …

Farewell 2020 Hello Total Cloud

Looking Back at 2020, Looking Ahead to Total Cloud

We opened 2020 celebrating our 16th year of serving our clients wholeheartedly while looking forward to expanding our technical team and introducing a revolutionary new service to further support our growing customers. Like many people, our lives changed dramatically in March and we all rapidly shifted to a work from home environment where possible. We are very proud of our …

Happy New Year

Looking Back on 2019 and Seeing 2020!

We celebrated several monumental milestones this year including our 15th anniversary, record-setting growth and a few unique new honors. Your Lake Worth-based Managed Service Provider opened the first quarter in 2019 by adding two new team members and plans are already in the works to add more network engineers as we shape our vision for 2020! Mike Gavaghen and Megan …

Employees Targeted By Hackers Posing As HR Department

Just when you think scammers couldn’t get any lower, they find new ways to prove you wrong.  Recently, a new phishing scam has been spotted in the wild, this one baiting potential victims with the possibility of pay raises. The scammers structured their email so that they appeared to come from the Human Resources department of their victims’ companies. They …

American Express Employee Compromises Customer Information

American Express has been quietly contacting some of its customers with a tersely worded communication that reads, in part, as follows: “It was brought to our attention that personal information related to your American Express Card account listed above, may have been wrongfully accessed by one of our employees in an attempt to conduct fraudulent activity, including potentially opening accounts …

Survey Shows Employees Would Compromise Company Data

A recent report published by nCipher confirms what many business owners have known for a long time.  Their employees are the weakest link when it comes to data security. The nCipher report, however, adds a disturbing exclamation point to the data with a few details you’re likely to find shocking. First, fully 71 percent of C-Suite employees surveyed in the …