How To Easily Create An Efficient Workspace

The more efficient you are, the more effective you are.  That’s true whether you’re working from the office or from home. Fortunately, most office environments lend themselves to being efficient, so there’s probably not much you need to do on that front. So, the tips below are aimed mostly at those who are working from home. Having said that, if …

Conflict Resolution In The Workplace

Conflict in the workplace is sadly inevitable.  Put a group of people in a room together for eight hours or longer every day, week after week. No matter how well they get along, sooner or later, it’s going to happen. Since it can’t be completely avoided, the next best thing is to have a plan for when it occurs. That’s …

Conduct More Effective Meetings With These Simple Tips

Do the meetings you hold tend run off the rails? Do you find that they frequently run far longer than you intended and that very little actually comes out of them? If those things are true and if you’re looking for ways to improve the structure of your meetings, here are some quick tips that will help make them more …

Microsoft Teams Gets Optimizations To Use Less Resources

Do you use Microsoft Teams and do you have an older PC that struggles with Teams video meetings?  If so there’s good news.  Microsoft has recently upgraded Teams and halved the power used by Teams video meetings to make life easier on people with older hardware. Of course, even if you’ve got newer hardware this is still very good news …

2021 wrap up photo

2021: Year of Life Changing Events For Our Team And Business!

This year opened under a cloud of uncertainty but delivered life-changing moments to several of our engineers and our business. 2021 was also our most award-winning year ever! Over the summer, Ms. Megan Knipper became Mrs. Megan Hellriegel. Despite the intimidating last name, Megan is still one of the sweetest people in this time zone. However, one major life moment …

Warn Your Employees About The New DocuSign Phishing Campaign

Phishing attacks tend to focus on executive level targets. They focus on high ranking targets who have considerable system access. That appears to be changing. A recent trend tracked by researchers from Avanan has revealed that nearly half of all phishing emails analyzed in recent months were crafted to impersonate non-executives. Additionally more than three quarters of them (77 percent) …

Wire Fraud Defense

Defending Against Wire Fraud

CEO Fraud. Business Email Compromise. Spear phishing. Wire Fraud. Pretexting. This cyberattack goes by a variety of names and may utilize a wide range of tactics, but they all come down to one thing: a malicious outsider pretends to be a legitimate boss in order to trick an unsuspecting employee into doing something they shouldn’t. Last year the scam cost …

Study Shows Working From Home Could Be Here To Stay

It goes without saying that the pandemic has changed a great many things about life, as well as the world we live and work in. One significant change on the work front has, of course, been the dramatic rise in the number of people working from home. We’re reaching a point now where, although we haven’t quite turned a corner …

Farewell 2020 Hello Total Cloud

Looking Back at 2020, Looking Ahead to Total Cloud

We opened 2020 celebrating our 16th year of serving our clients wholeheartedly while looking forward to expanding our technical team and introducing a revolutionary new service to further support our growing customers. Like many people, our lives changed dramatically in March and we all rapidly shifted to a work from home environment where possible. We are very proud of our …

Happy New Year

Looking Back on 2019 and Seeing 2020!

We celebrated several monumental milestones this year including our 15th anniversary, record-setting growth and a few unique new honors. Your Lake Worth-based Managed Service Provider opened the first quarter in 2019 by adding two new team members and plans are already in the works to add more network engineers as we shape our vision for 2020! Mike Gavaghen and Megan …