Boosting Customer Service with Technology

Providing top-notch customer service to small businesses can be challenging. Keeping up with customer inquiries and meeting expectations for quick and effective assistance can be challenging with limited resources. However, with technological advancements, small businesses now have access to tools that can help them deliver better customer service and build …

Firefox 111 Boosts Security, Fixes Bugs, and Adds New Features

Mozilla has released a new version of Firefox for Android, equipping it with a built-in PDF viewer. Firefox 111 also provides a more secure experience for users through its Total Cookie Protection feature. In addition, the upgrade addresses the security issues and unusual bugs in the last version. Android Users …

Using Technology to Improve Employee Productivity

It is crucial to make the most of available technology to stay ahead of the competition in today’s fast-paced business environment. As a result, business owners are always searching for ways to increase efficiency and employee productivity. Here are some tips and strategies for using technology to boost employee productivity. …

How Cybercriminals are Exploiting the Silicon Valley Bank Shutdown

Recently, there was a rise in cybercrimes related to the closing of Silicon Valley Bank (SVB). Threat actors go after businesses and sometimes use them in their illegal activities. SVB was the 16th largest bank in the U.S. The bank worked with tech giants like Buzzfeed, Roblox, and Roku. However, …

Patched Microsoft Outlook Vulnerability

Microsoft recently fixed a serious security flaw in Outlook that scored a 9.8 on the Common Vulnerability Scoring System. This flaw, CVE-2023-2339, is a zero-click vulnerability. It could let hackers steal sensitive information from user accounts and send malicious emails as if they were the user. The CVE-2023-2339 flaw affects …

SAP Releases Patches for Various Flaws

SAP, a leading business software company, recently released fixes for 19 bugs in its products. Hackers could delete files, add code, or access sensitive data through some of these flaws. Four flaws have high severity, while 10 have a medium severity rating.   Understanding the SAP Vulnerabilities SAP products that …

5 Ways Technology Can Streamline Your Business Operations and Save You Time

As a business owner, time is your most valuable resource. Every minute counts and any inefficiencies or bottlenecks can cost you dearly in terms of lost productivity, missed opportunities, and reduced profits. Fortunately, technology provides numerous tools and solutions that can help streamline operations while saving you time. Here are …