There are many reasons why staff may be required to put customers on hold. However, Voice-over Internet Protocol (VoIP) technology can be utilized to ensure that callers do not feel abandoned during this time. In addition, VoIP systems offer the option of entertaining customers while they wait in line. Some …
The Rise of Encryption in Businesses
As our world becomes increasingly digitized, businesses are finding themselves at a greater risk of cyberattacks. One way companies can protect their data is by encrypting it. Encryption transforms readable data into an unreadable format, making it difficult for unauthorized individuals to access and interpret it. A recent survey conducted …
Hundreds of U.S. News Outlets Affected by Malware
A cyber-security threat actor known as SocGholish has compromised a JavaScript code used by an unnamed media content provider. The malware is being used to spread the FakeUpdates malware to major media outlets across the United States. More than 250 regional and national newspaper sites are affected by the malicious …
New Microsoft Report Details Latest Cybersecurity Threats
According to Microsoft’s latest announcement, businesses should assess security measures to defend against evolving cyber-security threats. Microsoft released its Digital Defense Report (MDDR) for 2022. Microsoft released alarming statistics about the cyber threats that the company has faced in the last year, including phishing, identity theft, and ransomware attacks. Microsoft …
Zoom Unveils New Productivity Tools
While holding its Zoomtopia event on November 8, 2022, the video conferencing giant announced the release of two brand-new productivity tools for Zoom users. In addition to the communication and collaboration tools already provided within Zoom, the newly released Zoom Mail and Calendar Clients are intended to increase users’ productivity. …
Malicious Insiders Damage Their Employer Fast
Malicious insider risk is an unpleasant but ongoing situation that every business has to deal with daily. Both current and former employees can intentionally damage a company, and just one disgruntled employee can wreak havoc fast However it happens, malicious insider actions are responsible for an estimated 25% of confirmed …
Attacks on Business VPNs are Increasing
Virtual private networks (VPNs) are used to give users remote access to resources on corporate networks. However, several factors have revealed incompatibilities between VPNs and Zero-Trust security systems. Businesses are worried that VPNs are becoming a severe threat to their operations. According to a report by Zscaler, nearly half of …
Dropbox Suffers Major Breach in Phishing Attack
It’s no secret that cyber attacks are on the rise, and that no company is immune to them. Dropbox, a cloud storage company, was the lastest victim when their GitHub account was compromised. This allowed attackers access to 130 code repositories, which contained sensitive data. Dropbox was notified of a …
SIM Swap Attack Targets Verizon Customers
Recently, Verizon experienced a minor but significant data breach. Between October 6, 2022, and October 10, 2022, an unknown malicious actor gained access to Verizon’s prepaid wireless accounts, compromising approximately 250 individuals. According to a letter to customers, Verizon discovered the breach after noticing “unusual activity” on its network. Due …
Benefits of Having a Dual Monitor Setup for Your Business
In recent years, the use of advanced technology in the office has increased in popularity among businesses to improve their efficiency, productivity, and effectiveness. Whether running a small or large company, it is important to know that utilizing a dual monitor setup in your office can provide quite a few …